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Payment Information
Acceptable Payment Methods

In Person or by Mail
The Finance Department accepts checks, money orders, cashier's checks, traveler's checks, and cash as payment. Please bring your remittance slip for ease of processing. This can be processed in person at the cashier's window or by placing your payment in the brown drop-box in the lower City Hall parking lot.

City of New Berlin
3805 S. Casper Drive
New Berlin, WI 53151


Credit Card Payments
Phone or online
Taxes and utility bills can be paid by credit card; however, this must be done online or by phone. Due to the cost to the city it would be prohibitive and result in an increase to your taxes, we do not accept credit / debit card payments at City Hall.

Official Payments makes credit card payments available to you online or by phone at (888) 2PAY-TAX or (888) 272-9829. Official Payments is not affiliated with the City of New Berlin. At their payment screen, be prepared to enter:
    • Payment type (either tax or utility)
    • Wisconsin, New Berlin
    • Your jurisdiction code (5801)

Be sure to remain online, or on the phone until you are given a confirmation code. This will be needed for tracking purposes in the event of an error. Official Payments charges a fee based on the amount you charge. The fee is:
    • Utility bills - $5.95 per transaction

Automatic Payment Plan

The City of New Berlin also offers an automatic payment plan for your water, sewer, and stormwater bill. To sign up, please complete the agreement form authorizing your financial institution to automatically deduct the amount of your bill from your account. Send the form and a voided check to us at:

City of New Berlin 
Finance Department
3805 S. Casper Dr.
New Berlin, WI 53151

To discontinue, please complete the termination form and send to the address above. 

For more information, please view frequently asked questions about the automatic payment plan.