Water Utility

Mission Statement

The Mission of the Water Utility is to be the responsible custodian for and to provide a good quality, potable water supply at adequate pressures and in sufficient quantity for consumption and fire protection purposes, to all current and future Utility customers consistent with State/Federal Regulations and water industry practices and standards, in the most cost effective manner possible, and to educate the public about the benefits of being a good water use steward.

Wastewater Utility Mission Statement

The Mission of the Wastewater Utility is to be the responsible custodian of wastewater collection for all current and future Utility customers consistent with Local/State Regulations and wastewater industry practices and standards, in the most cost effective manner possible, and to educate the public about the benefits of being a good water use steward.

PUBLIC NOTICE TO ALL CUSTOMERS OF NEW BERLIN WATER UTILITY

 

 

The New Berlin Water Utility has filed an application with the Public Service Commission of Wisconsin (PSCW) to increase water rates.  The increase is necessary due to increased operating expenses since the last water rate case 2004.

 

The total increase in water revenues requested is $597,418 which will result in an estimated overall rate increase of 14% over the water utility's present revenues.  If the request is granted, the water bill for an average residential customer with a 5/8- inch or ¾-inch meter who uses 17,000 gallons of water per quarter will increase from $67.99 to $78.20, or 15%.

 

A telephonic public hearing on the application has been scheduled for Monday, March 23, 2009, at 10:00 a.m. in the Council Chambers of the New Berlin City Hall, 3805 South Casper Drive, New Berlin, Wisconsin.  Scheduling questions regarding this hearing may be directed to the PSCW at (608) 266-3766.

 

If you have any questions, please contact the New Berlin Water Utility at 786-7086.

 

2009 Water Quality Report

This annual report that was mailed in May 2009 contains water testing data for 2008.  It is available for download New Berlin Water Quality Report .  Also available is the  Milwaukee Water Quality Report

Utility Committee Meeting Minutes

To see the meeting minutes from any of the past Utility Committee meetings this year, click here.  The 2009 Utility Committee members are:  Alderman Ken Harenda, Alderman Dave Ament, Alderman Ted Wysocki, Commissioner Jim Morrisey and Commissioner Bob Dude. 

2010 Sewer and Water Budgets

To see the current year Sewer Budget, click here. To see the current year Water Budget, click here                                                          

In addition, the Department comprises 9 full-time Water staff, 5 full-time Wastewater staff, and 3 Business Office staff.

Who Do I Call?

Water/Wastewater Utility 786-7086

After Hour Emergencies, please contact the
Police Department at 782-6640

- Water Quality/Pressure Problems
- Fire Hydrant Use & Care
- Hydrant Flushing
- How to Dispose of Grease
- Water Meter Service
- Hydrant Operating/Bulk Water Permits
- Sewer Problems/Back-ups
- Sump Pump Discharge
- Utility Billing/Payment Information
- Utility Markings - Digger's Hotline

Well Abandonment/Permits 797-2449 (Inspection Dept)

Storm Sewers/Ditches/Drainage 780-4609 (Street Dept)

Final Curb/Ditch Deposits 797-2450 (Engineering Dept)

Private Well Testing 896-8300 (Waukesha County)

Emergencies After Hours Call the New Berlin Police Department: 782-6640.

Send us E-Mail: nbutilities@newberlin.org

Other Links:

American Water Works Association www.awwa.org

Wisconsin Rural Water Association www.wrwa.org

Tri County Water Works

WaterSense www.epa.gov/watersense