to download an explanation of your Utility bill, click here

Quarter	Billing Period	Bills Mailed	Payment Due
1st	January 1st - April 1st	April 7-10	April 30th
2nd	April 1st - July 1st	July 7-10	July 31st
3rd	July 1st - October 1st	October 7-10	October 31st
4th	October 1st - January 1st	January 7-10	January 31st

Note: During the 3^rd quarter all residential (1 -2 family) Water and Sewer Customers receive a summer sewer adjustment. Your 3^rd quarter sewer consumption will be based on your 1^st quarter sewer consumption unless your 3^rd quarter is smaller.

Water Rates - Effective September 1, 2009 All vacant lots are charged $8.00 per quarter for water availability until the building is connected for service.

Quarterly Meter User Charge:
5/8-inch meter - $20.60	3-inch meter - $136.33
3/4-inch meter - $20.60	4-inch meter - $224.18
1-inch meter - $32.12	6-inch meter - $330.21
1-1/4-inch meter - $41.81	8-inch meter - $496.83
1-1/2-inch meter - $51.50	10-inch meter -$714.94
2-inch meter - $ 77.25	12-inch meter -$933.06

Volumetric Usage Charge:

    First 35,000 gallons used each quarter -   $3.43 per 1,000 gallons
    Next 36,000-50,000 gallons used each quarter - $3.33 per 1,000 gallons
    Over 50,000 gallons used each quarter - $2.48 per 1,000 gallons

Wastewater Rates - Effective January 1^st, 1996

All vacant lots are charged $53.89 per quarter for sewer availability until the building is connected for service.

Residential Sewer User Charges:

$1.74888 per 1,000 gallons used and a $130.59 Use and Connection Charge per quarter.

For duplexes add a 76.60 unit charge per quarter.

Non-Metered Sewer User Charges:

$162.06 per quarter;  this is based on $76.70 per Unit, plus a $53.89 Connection Charge, plus estimated volume of 17,995 gallons per quarter.

Commercial-Industrial-Public Sewer User Charges:

$6.0111 per 1,000 gallons used plus $53.89 Connection Charge per quarter.

PAYMENT OPTIONS

Night Depository

We strongly encourage you to use the brown drop box located in the City Hall (lower) parking lot to avoid waiting in lines. Please return the payment coupon and your payment in the envelope included with your bill. For your security and ours, please pay by check. Checks should be made payable to: CITY OF NEW BERLIN.

By Mail

We encourage you to pay by mail to avoid waiting in lines. Please return the payment coupon and payment in the envelope included with your bill. For your security, and ours, please pay by check. Checks should be made payable to: CITY OF NEW BERLIN.

Credit Card Payments

Payments can be made by credit card using a touch-tone phone OR via the Internet.  CREDIT CARD PAYMENTS CANNOT BE ACCEPTED AT THE CASHIER'S OFFICE.  Whichever method you choose, be aware that a convenience fee, based on the amount of each charged payment, will be added to your credit card transaction.  It is also very important that you wait for a confirmation/transaction number before you conclude your phone call or Internet connection.  This number will assist you should there be any problem with your charge payment.

By Phone:  To use this service, New Berlin customers may call 1-888-272-9829 from any touch-tone phone and enter the City's jurisdiction code (5801).  Your Utility account number, daytime phone number, and valid credit card will be required to complete the transaction.  Payments may be made using American Express, MasterCard, or Discover Card.  VISA is not an accepted form of credit for Utility payments at this time.

Via Internet:  Click on this link or log on to www.officialpayments.com.  You may either enter your zip code or the City's jurisdiction code (5801) to start your transaction; follow the site's instructions.  Here, again, VISA is NOT an accepted form of credit for Utility payments at this time.

In Person:  Payments can always be made in person at New Berlin City Hall, 3805 S. Casper Drive from 8:00 a.m. to 4:30 p.m., Monday through Friday excluding announced holidays.