Mission Statement: Provide top level support and cutting edge solutions for technological needs in the City of New Berlin while providing regional guidance and leadership. Key Information Technology Responsibilities: - Support the City of New Berlin's growth through technology
- Customer service – Day to day upkeep and training
- Maintenance of City IT infrastructure
- Advise departments of new and appropriate technologies
- Support departmental and municipal technology goals
- Oversight and enforcement of consistent data structures across all City applications
- Provide secure and functional access to City data
Guiding Principles: - Through talented and dedicated staff, IT will provide best effort support of all technologies approved through the New Berlin IT department.
- Staff will provide decisions and leadership based on experience and training to guide departments in technological development and enhancements.
- Staff is held to a higher standard due to universal and unrestricted access to data
- Staff will utilize critical thinking and basic logic to guide personal time management, prioritization and task-based decisions.
Staff: |
